Sendbird Chat
sendbird.com · 2 records in Storage · JSON
Records 2
- fails: quotaSendbird Chat (free plan)
Storagefree tieridentity country-phone?card?limit retention-clampedevidence documentedstale on 2026-12-04
- fails: quotasendbird free plan 'unlimited message storage'
Storageidentity email?card?evidence reportedstale on 2026-11-05
Sendbird Chat (free plan)
Storage- Free allowance
- Free trial plan: up to 1,000 MAUs, unlimited messages per month and 'Unlimited' message storage, but messages are retained for six months; no credit card required
- Verdict
- fails: quotathe free allowance is too small to matter
- Cost
- free tier
- Identity
- country-phone?placeholder, not evidence; card unknown, phone unknown
- Binding limit
- retention-clampedmessages are retained for 6 months on the free trial plan; extended retention is an Enterprise feature
- Evidence
- documented6 sources; a first-party page was read and the sentence quoted
- Freshness
- stale on 2026-12-04checked 2026-11-03 (live); stale on 2026-12-04
| Free tier | Free trial plan: up to 1,000 MAUs, unlimited messages per month and 'Unlimited' message storage, but messages are retained for six months; no credit card required unit unlimited; metered on stored-bytes |
|---|---|
| Price | none stated |
| Limits |
6-MONTH RETENTION, stated twice on the pricing page. 'Unlimited' message storage is therefore a rate allowance, not a capacity. Extended retention is an Enterprise (paid) feature — the exact upsell that tells you retention is the metered axis. |
| Binding | retention-clamped 'Unlimited' message storage is clamped by a 6-month retention window, so held bytes are bounded by the write rate over six months |
| Identity | country-phone (placeholder) unverified: the sign-up form fields were not readable; the pricing page states 'No credit card required' for the free trial |
| Egress | No per-GB egress line; file downloads go through Sendbird's API with an application ID and usually a session/access token. |
| Per-object cap | not stated |
| Retention | 6-MONTH RETENTION, stated twice on the pricing page (180 days) |
| Interface | rest rest |
| Tooling | sendbird-platform-api + the Chat SDKs (JS/iOS/Android/Flutter). Solid SDK, wrong product shape for a filesystem. |
| Composes with | Does not chain: unlimited storage is real only inside a 6-month sliding window, so total held bytes are bounded by write rate x 182 days. |
| Reliability | Silent 6-month truncation on the free tier; the 'Unlimited' label on the same page as '6 months' is the single clearest example of the unlimited-that-isn't trap. |
| Notes | Free trial plan: up to 1,000 MAUs, 6-month message retention. Paid: Starter $349 /month billed annually, or $399/month billed monthly; Pro $499 /month billed annually, or $599/month billed monthly; Enterprise on request. |
| Evidence note | documented The 2026-11-03 evidence rows read https://sendbird.com/pricing for the 1,000 MAU free trial limit, six-month message retention, no credit card required and the Starter price. The retention clamp and quota that decide the fails-quota verdict cite vendor captures; the sign-up form fields are unverified. |
| Parsed numbers |
|
Evidence 6
| date | source | what it proved |
|---|---|---|
| 2026-10-21 | sendbird.com/pricing | read live: 'Message storage ... Please note messages will be retained for a period of six months. Extended message retention is available on Enterprise plan.'; and separately 'Message retention 6 months' and 'Message storage ... Unlimited' |
| 2026-11-03 | sendbird.com/pricing | the free trial plan is limited to 1,000 monthly active chat users |
| 2026-11-03 | sendbird.com/pricing | part of the text of Free tier, above |
| 2026-11-03 | sendbird.com/pricing | the free trial plan needs no credit card |
| 2026-11-03 | sendbird.com/pricing | Starter is $349 per month billed annually or $399 per month billed monthly |
| 2026-11-03 | sendbird.com/pricing | the retention window is 6 months |
More fields 1
| dead end | {"failure_class": "retention","why": "Pricing page advertises 'Message storage: Unlimited' on the free tier — a number that is immediately contradicted by the retention row on the same page.","retry_when": null,"first_recorded": "2026-10-21"} |
|---|
Unknown values 3
- per object cap notes: the field may be stated in a source that was not read
- per object cap stated: the field may be stated in a source that was not read
- retention notes: the field may be stated in a source that was not read
- Free allowance
- Unlimited is a rate allowance; retention is 6 months and the same pricing page says so twice.
- Verdict
- fails: quotathe free allowance is too small to matter
- Cost
- not stated
- Identity
- email?placeholder, not evidence; card unknown, phone unknown
- Binding limit
- noneno named constraint binds
- Evidence
- reported1 source; a third party said so
- Freshness
- stale on 2026-11-05checked 2026-10-21 (inherited); stale on 2026-11-05
| Free tier | Unlimited is a rate allowance; retention is 6 months and the same pricing page says so twice. Extended retention is the paid upsell. unit none; metered on none |
|---|---|
| Price | none stated |
| Identity | email (placeholder) not published |
| Egress | not recorded |
| Interface | unknown |
| Tooling | not recorded |
Evidence 1
| date | source | what it proved |
|---|---|---|
| 2026-10-21 | sendbird.com/pricing | the text of Free tier, above |
More fields 1
| dead end | {"failure_class": "retention","why": "Unlimited is a rate allowance; retention is 6 months and the same pricing page says so twice. Extended retention is the paid upsell.","retry_when": null,"first_recorded": "2026-10-21"} |
|---|
Unknown values 7
- chaining: no value was recorded for this field
- egress terms: no value was recorded for this field
- interface: the access interface was not established
- per object cap notes: no value was recorded for this field
- per object cap stated: no value was recorded for this field
- retention stated: no value was recorded for this field
- tooling: no value was recorded for this field