Zendesk
zendesk.com · 3 records in Debrid, Storage · JSON
Records 3
- ★ qualifiesHotmart
Debrididentity emailno cardlimit write-gatedevidence documentedstale on 2026-11-23
- trialZendesk Guide (help center article attachments)
Storagefree tieridentity institution?card?limit per-object-capevidence reportedstale on 2026-11-05
- fails: quotastreamable (as a durable store)
Storageidentity email?card?evidence reportedstale on 2026-11-05
Hotmart
Debrid- Free allowance
- Not a service a user buys.
- Verdict
- ★ qualifiesusable as stated; the read path was probed
- Cost
- not stated
- Identity
- emailno card, no phone
- Binding limit
- write-gatedmethod availability is set per product by the seller and varies by buyer country; Pix and boleto are listed as Brazil-only
- Evidence
- documented3 sources; a first-party page was read and the sentence quoted
- Freshness
- stale on 2026-11-23checked 2026-10-23 (live); stale on 2026-11-23
| Free tier | Not a service a user buys. Hotmart charges the seller; the buyer pays the product price, with 'taxas especificas que podem ser aplicadas a compras internacionais e de produtos digitais'. unit none; metered on none |
|---|---|
| Price | none stated |
| Limits |
The article states that not all methods reach all buyers: 'cada pais possui taxas especificas que podem ser aplicadas a compras internacionais'. |
| Binding | write-gated The gate is which methods the seller enabled and which ones the buyer's country allows; a card is the only method that crosses both. |
| Identity | email Email plus a card. The global card section asks only for 'numero do cartao, nome do titular, data de vencimento e CVV'. |
| Egress | not applicable. |
| Per-object cap | not applicable: a checkout. |
| Interface | rest A hosted checkout that adapts by country and converts currency automatically: 'o checkout da Hotmart faz a conversao automatica do valor do seu produto para a moeda do seu comprador'. The seller chooses which methods to enable per product. |
| Tooling | Browser only, plus subscription and installment products. No client needed. |
| Composes with | Hotmart is the Spanish- and Portuguese-language checkout most likely to be in front of a reseller that also sells to Spain, Mexico or Argentina, because it settles in more than 180 countries and converts the price. It is the payment path a foreigner is most likely to complete without a Brazilian document. |
| Reliability | Installments are charged once by Hotmart and split by the buyer's bank, so a refund does not cancel the installments directly with the issuer: 'Depois da aprovacao, nao e possivel cancelar as parcelas diretamente com a operadora.' |
| Notes | The answer is yes by card, in a converted currency, subject to the seller having enabled a global method for that product. |
| Evidence note | documented The method inventory, the 180-country reach, the global card fields and the Pix-is-Brazil-only classification were read in Hotmart's own help article, updated 2026-10-19. |
Evidence 3
| date | source | what it proved |
|---|---|---|
| 2026-10-23 | suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037- | 'mais de 20 metodos de pagamento, alcancando compradores em mais de 180 paises' |
| 2026-10-23 | suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037- | 'Metodos de pagamento exclusivos do Brasil > Pix', which places Pix on the Brazilian side of the divide |
| 2026-10-23 | suportehotmart.zendesk.com/hc/pt-br/articles/25648853025037- | the global card path and the installment caveat: 'nao e possivel cancelar as parcelas diretamente com a operadora' |
More fields 4
| countries | 180+ |
|---|---|
| methods | 20+ |
| brazil only methods | ["Pix","boleto"] |
| article updated | 2026-10-19 |
- Free allowance
- 'Each article has no limit on overall storage or total number of attached files.' Per-file 20 MB.
- Verdict
- triala time-boxed or one-time trial, not a recurring allowance
- Cost
- free tier
- Identity
- institution?placeholder, not evidence; card unknown, phone unknown
- Binding limit
- per-object-cap20 MB per file
- Evidence
- reported4 sources; a third party said so
- Freshness
- stale on 2026-11-05checked 2026-10-21 (inherited); stale on 2026-11-05
| Free tier | 'Each article has no limit on overall storage or total number of attached files.' Per-file 20 MB. But account-level file storage is separately capped at 10 GB base + 2 GB/agent (Team) — the article-level 'no limit' sits inside that account bucket. unit GB; metered on stored-bytes |
|---|---|
| Price | none stated |
| Limits |
per-object-cap: 20 MB per file/image in articles (2 MB for community images). Quota: account file storage 10 GB base + 2 GB/agent. request-rate: Guide API is rate limited; an unauthenticated write probe POST /api/v2/help_center/articles.json returned 403 (good — no open write). Retention: archived tickets still count toward storage. |
| Identity | institution (inferred, not read) not published |
| Egress | Free and unranged-open. Article attachments are served from support.zendesk.com/hc/article_attachments/<id> with no auth, no referer check, Accept-Ranges: bytes, Access-Control-Allow-Origin permissive, x-amz-replication-status: COMPLETED, AES256 at rest. |
| Per-object cap | 20 MB per file (20000000 bytes) |
| Retention | not stated |
| Interface | rest, cli rest |
| Tooling | Help Center API (/api/v2/help_center/articles/{id}/attachments.json returns the public content_url). Third-party CLI tukaelu/zgsync adds a Guide media subcommand. |
| Composes with | 20 MB per file x unbounded attachments per article, but the 10 GB account file-storage pool is the wall. Trial-only for a free account, so the multiplier is trial instances, which is a bad trade. |
| Reliability | The read path is the cleanest in this whole niche — public, ranged, unauthenticated, no expiry — but Zendesk has no free plan (14-day trial), so it cannot be a free-storage answer, only a pattern to copy. |
| Parsed numbers |
|
Evidence 4
| date | source | what it proved |
|---|---|---|
| 2026-10-21 | support.zendesk.com/hc/en-us/articles/4408884048794- | ... — 'Articles: 20MB limit per file or image upload' and 'Each article has no limit on overall storage or total number of attached files' |
| 2026-10-21 | support.zendesk.com/hc/en-us/articles/4408835043994-Managing | default storage '10 GB base' + '2 GB per agent' (Team) |
| 2026-10-21 | support.zendesk.com/hc/article_attachments/11203045835930 | probe: GET -> 200, 365,146 bytes, image/png, no referer/UA needed (also 200 with curl/8), Range: bytes=0-99 -> 206 |
| 2026-10-21 | source not published | probe: 8 parallel ranged GETs x 45,000 B -> all 206, 360,000 B in 0.63 s |
More fields 1
| dead end | {"failure_class": "quota","why": "'Each article has no limit on overall storage or total number of attached files.' Per-file 20 MB. But account-level file storage is separately capped at 10 GB base + 2 GB/agent (Team) — the article-level 'no limit' sits inside that account bucket.","retry_when": null,"first_recorded": "2026-10-21"} |
|---|
Unknown values 3
- per object cap notes: the field may be stated in a source that was not read
- retention notes: the field may be stated in a source that was not read
- retention stated: the field may be stated in a source that was not read
- Free allowance
- Listed as a candidate for completeness but the 90-day auto-deletion is disqualifying on its own — a storage target that erases content on a timer is not storage.
- Verdict
- fails: quotathe free allowance is too small to matter
- Cost
- not stated
- Identity
- email?placeholder, not evidence; card unknown, phone unknown
- Binding limit
- noneno named constraint binds
- Evidence
- reported1 source; a third party said so
- Freshness
- stale on 2026-11-05checked 2026-10-21 (inherited); stale on 2026-11-05
| Free tier | Listed as a candidate for completeness but the 90-day auto-deletion is disqualifying on its own — a storage target that erases content on a timer is not storage. unit none; metered on none |
|---|---|
| Price | none stated |
| Identity | email (placeholder) not published |
| Egress | not recorded |
| Interface | unknown |
| Tooling | not recorded |
Evidence 1
| date | source | what it proved |
|---|---|---|
| 2026-10-21 | streamable-support.zendesk.com/hc/en-us/articles/35415717293 | the text of Free tier, above |
More fields 1
| dead end | {"failure_class": "not-storage","why": "Listed as a candidate for completeness but the 90-day auto-deletion is disqualifying on its own — a storage target that erases content on a timer is not storage.","retry_when": "never; it is not storage","first_recorded": "2026-10-21"} |
|---|
Unknown values 7
- chaining: no value was recorded for this field
- egress terms: no value was recorded for this field
- interface: the access interface was not established
- per object cap notes: no value was recorded for this field
- per object cap stated: no value was recorded for this field
- retention stated: no value was recorded for this field
- tooling: no value was recorded for this field