New Relic
- Free allowance
- Perpetual free tier: 100 GB/month of data ingest, one free full platform user, unlimited basic users, default data retention of at least 8 days, 500 synthetic checks; no credit card…
- Verdict
- caveatusable, with a named limit or an unprobed read path
- Cost
- free tier
- Identity
- emailno card, phone unknown
- Binding limit
- volume-quota100 GB of data ingest per month; above it ingest stops and platform access is lost until the first day of the next month or an upgrade; one full platform user; 500 synthetic checks
- Evidence
- documented32 sources; a first-party page was read and the sentence quoted
- Freshness
- stale on 2026-12-03checked 2026-11-02 (live); stale on 2026-12-03
| Free tier | Perpetual free tier: 100 GB/month of data ingest, one free full platform user, unlimited basic users, default data retention of at least 8 days, 500 synthetic checks; no credit card… unit GB; metered on uploaded-bytes; Basic users can ingest data, query, build dashboards and set alerts; the one full platform user reaches all 50+ capabilities, APM and logs among them. Ingest beyond 100 GB costs USD 0.40 per GB on a paid edition. |
|---|---|
| Price | none stated |
| Limits |
|
| Binding | volume-quota At 100 GB in a month ingest stops and the platform locks until the first day of the next month, so the monthly ingest is a hard ceiling rather than a billing threshold. |
| Identity | email The sign-up form asks for a company e-mail and a name, or sign-in with Google, GitHub, GitLab or Bitbucket, behind reCAPTCHA; no credit card is required. New Relic's documentation lists Google and Google Workplace as separate social sign-up options, and its Learn site lists the free-account steps as create the account, verify the e-mail address, then create a password. A July 2020 post in New Relic's organization on DEV Community lists only a name and an e-mail address as the sign-up input, and an October 2022 walkthrough on Medium reports that the form accepted a Gmail address. Whether the Company Email field accepts an address at a public mail domain now, and whether a later step asks for a phone number, are unverified: behind a sign-up. |
| Egress | unverified: no egress term on the pages read; data is read back through the NerdGraph GraphQL API |
| Per-object cap | unverified: no per-event size is stated on the pages read |
| Retention | Default data retention of at least 8 days. Default namespace retention for the original data option: APM and browser 8 days, logs and custom events 30 days, infrastructure integrations 395 days (13 months). (8 days) |
| Interface | graphql NerdGraph, a GraphQL API at https://api.newrelic.com/graphql (US), https://api.eu.newrelic.com/graphql (EU) or https://api.jp.newrelic.com/graphql (JP), with a user key in the API-Key header. It answered 401 without a key. endpoint: https://api.newrelic.com/graphql |
| Tooling | curl or any GraphQL client with a user key |
| Composes with | One account holds APM traces, logs, infrastructure metrics and 500 synthetic checks for a set of free compute services, up to 100 GB of ingest a month. |
| Reliability | Data ingest stops and platform access is lost after 100 GB in a month until the first day of the next month or an upgrade. |
| Notes | The free tier is a hard stop, not a billing threshold: past 100 GB in a month nothing more is ingested and the platform is locked until the month turns, unless a card is added. |
| Evidence note | documented Every limit is quoted from a first-party page, and the NerdGraph endpoint answered 401 without a key. No account was opened; an authenticated NerdGraph query from a free account would move it to measured. |
| Parsed numbers |
|
Evidence 32
| date | source | what it proved |
|---|---|---|
| 2026-10-30 | newrelic.com/pricing | the free tier is perpetual with 100 GB a month of ingest |
| 2026-10-30 | newrelic.com/pricing | the free tier includes one full platform user |
| 2026-10-30 | newrelic.com/pricing | basic users are unlimited and can ingest, query, build dashboards and set alerts |
| 2026-10-30 | newrelic.com/pricing | the full platform user reaches all 50+ capabilities, APM with distributed tracing among them |
| 2026-10-30 | newrelic.com/pricing | default retention is at least 8 days |
| 2026-10-30 | newrelic.com/pricing | the free tier includes 500 synthetic checks |
| 2026-10-30 | newrelic.com/pricing | ingest stops and access is lost above 100 GB in a month |
| 2026-10-30 | newrelic.com/pricing | the lock lasts until an upgrade or the first day of the next month |
| 2026-10-30 | newrelic.com/pricing | ingest beyond 100 GB costs USD 0.40 per GB |
| 2026-10-31 | newrelic.com/signup | the sign-up form asks for a company e-mail |
| 2026-10-31 | newrelic.com/signup | the sign-up page states no credit card is required |
| 2026-10-31 | newrelic.com/signup | Google sign-up is offered |
| 2026-10-31 | newrelic.com/signup | GitLab sign-up is offered |
| 2026-10-31 | newrelic.com/signup | Bitbucket sign-up is offered |
| 2026-10-31 | newrelic.com/signup | the sign-up form is protected by reCAPTCHA |
| 2026-10-30 | docs.newrelic.com/docs/data-apis/manage-data/manage-data-ret | APM data is kept 8 days by default |
| 2026-10-30 | docs.newrelic.com/docs/data-apis/manage-data/manage-data-ret | logs are kept 30 days by default |
| 2026-10-30 | docs.newrelic.com/docs/data-apis/manage-data/manage-data-ret | custom events are kept 30 days by default |
| 2026-10-30 | docs.newrelic.com/docs/data-apis/manage-data/manage-data-ret | infrastructure integration data is kept 395 days by default |
| 2026-10-30 | docs.newrelic.com/docs/apis/nerdgraph/get-started/introducti | NerdGraph is a GraphQL API for querying data and configuring features |
| 2026-10-30 | docs.newrelic.com/docs/apis/nerdgraph/get-started/introducti | the US NerdGraph endpoint |
| 2026-10-30 | docs.newrelic.com/docs/apis/nerdgraph/get-started/introducti | the EU NerdGraph endpoint |
| 2026-10-30 | docs.newrelic.com/docs/apis/nerdgraph/get-started/introducti | the JP NerdGraph endpoint |
| 2026-10-30 | docs.newrelic.com/docs/apis/nerdgraph/get-started/introducti | requests carry a user key in the API-Key header |
| 2026-10-31 | probe: https://api.newrelic.com/graphql | the NerdGraph endpoint answers 401 without a key |
| 2026-11-01 | docs.newrelic.com/docs/accounts/accounts-billing/account-set | the documentation lists Google and Google Workplace as separate social sign-up options |
| 2026-11-01 | learn.newrelic.com/page/sso-info | New Relic's Learn site lists the free-account steps as create the account, verify the e-mail address, then create a password |
| 2026-11-01 | dev.to/newrelic/how-to-sign-up-for-new-relic-s-new-perpetual | a post in New Relic's organization on DEV Community lists a name and an e-mail address as the sign-up input and says no phone number is asked for |
| 2026-11-01 | dev.to/newrelic/how-to-sign-up-for-new-relic-s-new-perpetual | the DEV Community post is dated Jul 30, 2020 |
| 2026-11-01 | medium.com/@m.baig162/monitoring-node-js-app-using-new-relic | a Medium walkthrough reports that the New Relic sign-up form accepted a Gmail address |
| 2026-11-01 | medium.com/@m.baig162/monitoring-node-js-app-using-new-relic | the Medium walkthrough is dated Oct 7, 2022 |
| 2026-11-01 | newrelic.com/signup | the sign-up form asks for a company e-mail and a name |