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Intercom (article/Messenger attachments)
www.intercom.comPaaSstorage/intercomJSONcomparereport an errorprovider JSON
- Free allowance
- 'The size limit on individual attachments is 100mb for uploads via Messenger and there is currently no limit on the number of attachments that can be uploaded.' No account storage figure published.
- Verdict
- triala time-boxed or one-time trial, not a recurring allowance
- Cost
- free tier
- Identity
- institution?placeholder, not evidence; card unknown, phone unknown
- Binding limit
- per-object-capper-object-cap: 100 MB
- Evidence
- reported4 sources; a third party said so
- Freshness
- stale on 2026-11-05checked 2026-10-21 (inherited); stale on 2026-11-05
| Free tier | 'The size limit on individual attachments is 100mb for uploads via Messenger and there is currently no limit on the number of attachments that can be uploaded.' No account storage figure published. unit mixed; metered on stored-bytes |
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| Price | none stated |
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| Limits | - per-object-cap (binding) per-object-cap: 100 MB source
per-object-cap: 100 MB (Messenger), 20 MB total per incoming email including all files. request-rate: Intercom API rate limits apply. Retention: no expiry documented. |
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| Identity | institution (inferred, not read) not published |
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| Egress | Free, Intercom CDN. Signed URLs with expires + signature params. |
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| Per-object cap | per-object-cap: 100 MB (100000000 bytes) |
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| Retention | Fetching the same object with the signature stripped and the filename changed still returned 200 with the identical 498,804 bytes — so Intercom CDN URLs are effectively unauthenticated and permanent, which is a reusable pattern (and means 'signed' URLs elsewhere may also be decorative). |
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| Interface | rest rest |
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| Tooling | Intercom REST API (/articles, /files), official SDKs. |
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| Composes with | 100 MB x unlimited attachments would be per-record-unlimited, but there is no free plan — all tiers start with 'Start free trial'. Cannot be multiplied into free storage. |
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| Reliability | Important control: the CDN signature is NOT verified. Fetching the same object with the signature stripped and the filename changed still returned 200 with the identical 498,804 bytes — so Intercom CDN URLs are effectively unauthenticated and permanent, which is a reusable pattern (and means 'signed' URLs elsewhere may also be decorative). |
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| Parsed numbers | - has-free-tier 1
- per-object-cap 100 MB
|
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Evidence 4
More fields 1
| dead end | {"failure_class": "quota","why": "'The size limit on individual attachments is 100mb for uploads via Messenger and there is currently no limit on the number of attachments that can be uploaded.' No account storage figure published.","retry_when": null,"first_recorded": "2026-10-21"} |
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Unknown values 2
- per object cap notes: the field may be stated in a source that was not read
- retention notes: the field may be stated in a source that was not read
