Freshdesk (helpdesk attachments)

Free allowance: Freshworks support states flatly: 'There is no storage limit on the Freshdesk platform.
Verdict: triala time-boxed or one-time trial, not a recurring allowance
Cost: not stated
Identity: email?placeholder, not evidence; card unknown, phone unknown
Binding limit: per-object-capper-object-cap: 15 MB
Evidence: reported4 sources; a third party said so
Freshness: stale on 2026-11-05checked 2026-10-21 (inherited); stale on 2026-11-05

Free tier	Freshworks support states flatly: 'There is no storage limit on the Freshdesk platform. All the data is stored in Cloud.' Per-attachment 20 MB (15 MB on Sprout/trial). unit MB; metered on stored-bytes
Price	none stated
Limits	per-object-cap (binding) per-object-cap: 15 MB source per-object-cap: 15 MB (Sprout/trial) to 20 MB per conversation. request-rate: Growth 100 req/min, Pro 400, Enterprise 700, with per-endpoint sub-limits (Ticket Create 50/min on Growth). Retention: 'no storage limit' is unqualified in the article, but the Free Program ends after 6 months.
Identity	email (placeholder) not published
Egress	No egress meter; attachments are served from `cdn.freshdesk.com` (S3-backed).
Per-object cap	per-object-cap: 15 MB (15000000 bytes)
Retention	not stated
Interface	rest, rclone rest
Tooling	Freshdesk REST API (multipart attachments), Python/PHP samples in `freshworks/fresh-samples` (`create_ticket_attachment.py`). No rclone backend.
Composes with	'No storage limit' x unlimited free-tier portals would be the best finding in the niche — but the free tier is a 6-month program, not a standing plan, so the realistic multiplier is 6 months x N portals.
Reliability	The 'no storage limit' claim is real and current, but it is a claim about a paid platform. Free access is a 6-month program with 2 agent seats; files >20 MB must be hotlinked from Dropbox/OneDrive, i.e. Freshdesk is not the store.
Parsed numbers	per-object-cap 15 MB

Evidence 4

date	source	what it proved
2026-10-21	support.freshdesk.com/support/solutions/articles/234965-hi-i	'There is no storage limit on the Freshdesk platform.'
2026-10-21	support.freshdesk.com/support/solutions/articles/196643-what	'20 MB/conversation for accounts on the Blossom and above plans. For Sprout and trial accounts ... 15 MB'
2026-10-21	partnersupport.freshworks.com/support/solutions/articles/500	'available for free for 6 months'
2026-10-21	developers.freshdesk.com/api/	rate limit tables (Growth 100/min; Enterprise 700/min)

More fields 1

dead end	`{"failure_class": "quota","why": "Freshworks support states flatly: 'There is no storage limit on the Freshdesk platform. All the data is stored in Cloud.' Per-attachment 20 MB (15 MB on Sprout/trial).","retry_when": null,"first_recorded": "2026-10-21"}`

Unknown values 3