{"eid":"hotjar","name":"Hotjar","domain":"hotjar.com","resolved_by":"domain","topics":["dev-services"],"n_records":1,"best_vorder":1,"review":null,"aliases":["Hotjar","hotjar.com"],"records":[{"rid":"dev-services/hotjar","card":{"rid":"dev-services/hotjar","eid":"hotjar","topic":"dev-services","slug":"hotjar","provider":"Hotjar","url":"https://www.hotjar.com/pricing/","domain":"hotjar.com","category":"website experience analytics: session replays, heatmaps, funnels and surveys (hosted)","tier":"Free","verdict":"qualifies-with-caveat","vorder":1,"grp":"usable","self_hosted":0,"confidence":"documented","binding":"volume-quota","identity_kind":"email","identity_basis":"stated","needs_card":0,"needs_phone":null,"needs_id":0,"needs_institution":0,"country":null,"crypto":null,"interfaces":null,"egress_metered":0,"per_object_bytes":null,"retention_days":30,"verified_at":"2026-11-01T18:13:30.918Z","verified_basis":"live","checked_on":"2026-11-01","stale_on":"2026-12-02","n_evidence":10,"usd_month":null,"usd_per_tb_month":null,"summary":"Free plan at $0 forever: up to 200k monthly sessions, 1 project, 1 month of data access, replays, heatmaps and funnels, error and performance monitoring and ...","duplicate_of":null,"n_unknown":1,"free_unit":"mixed"},"record":{"topic":"dev-services","slug":"hotjar","provider":"Hotjar","url":"https://www.hotjar.com/pricing/","category":"website experience analytics: session replays, heatmaps, funnels and surveys (hosted)","tier":"Free","free_tier":{"stated":"Free plan at $0 forever: up to 200k monthly sessions, 1 project, 1 month of data access, replays, heatmaps and funnels, error and performance monitoring and basic surveys; session replays capture 5% of sessions up to 10k a month and the APIs are not included","unit":"mixed","metered_on":"request-count","source_url":"https://www.hotjar.com/pricing/","read_on":"2026-11-01","notes":"The allowance mixes monthly analytics sessions with a capped share of recorded replays, so no single unit of the vocabulary fits. The sign-up page of the Free plan is hosted by Contentsquare."},"per_object_cap":{"stated":"unverified: no per-session or per-event size is stated on the pages read","bytes":null},"retention":{"stated":"1 month of analytics data access on Free, against 13 months on Growth and above; session replays are accessible 1 month","days":30,"source_url":"https://www.hotjar.com/pricing/"},"egress":{"terms":"unverified: no export allowance is stated on the pricing page; the APIs row lists Not included for Free","metered":false,"free_allowance":null,"price_per_tb":null,"source_url":"https://www.hotjar.com/pricing/"},"interface":["unknown"],"interface_detail":"A tracking script feeds the web app; the pricing table lists the APIs as not included on Free and an MCP connection as up to 300 tool calls a month, and the interface vocabulary has no term for a browser-only service.","tooling":"the tracking script and the web app; an MCP connection with up to 300 tool calls a month","chaining":"Session replays, heatmaps and funnels for one free-hosted site, with analytics collected on up to 200k sessions a month and replays on a 5% sample.","limits":[{"kind":"volume-quota","value":"up to 200k monthly sessions and 1 project on Free","source":"https://www.hotjar.com/pricing/"},{"kind":"volume-quota","value":"session replay capture of 5% of sessions, at most 10k a month","source":"https://www.hotjar.com/pricing/"},{"kind":"retention-clamped","value":"1 month of analytics data access and of session replay access","source":"https://www.hotjar.com/pricing/"}],"limits_note":"Free has no APIs and no alerts.","binding":"volume-quota","binding_note":"The 5% replay sample capped at 10k a month limits what can be watched, before the 200k analytics sessions matter.","identity_cost":{"kind":"email","detail":"The sign-up page asks for a country and an email address, or Google sign-in; the pricing page states no credit card term for Free. Whether a later step asks for a card or a phone number is unverified: behind a sign-up.","country":null},"reliability_note":"no throttle, ban or data loss is stated on the pages read beyond the 1-month data access","confidence":"documented","confidence_note":"Plan limits are quoted from the first-party pricing page and the sign-up fields from the sign-up page. No account was opened, so the card term and later steps are unverified: behind a sign-up.","evidence":[{"url":"https://www.hotjar.com/pricing/","date":"2026-11-01","proved":"the Free plan has 200k monthly sessions at $0 forever","capture":"sha256:82c75412268d7295316d15b400655094b5154ac74c53447f1ff3baa1e5dd37dd","quote":"Start seeing what your users actually do and why\n\n200k monthly sessions\n\n$0/ forever"},{"url":"https://www.hotjar.com/pricing/","date":"2026-11-01","proved":"the Free plan includes 1 month of data access, 1 project, replays, heatmaps and funnels, error monitoring and basic surveys","capture":"sha256:82c75412268d7295316d15b400655094b5154ac74c53447f1ff3baa1e5dd37dd","quote":"Free plan includes:\n\n- 1 month data access\n- 1 project\n- Replays, Heatmaps & Funnels\n- Error & performance monitoring\n- Basic surveys"},{"url":"https://www.hotjar.com/pricing/","date":"2026-11-01","proved":"Free is up to 200k monthly sessions with 1 month of analytics data access and 1 project","capture":"sha256:82c75412268d7295316d15b400655094b5154ac74c53447f1ff3baa1e5dd37dd","quote":"| Monthly sessions | Up to 200k | 7k - 10m | 1m - unlimited | 1m - unlimited |"},{"url":"https://www.hotjar.com/pricing/","date":"2026-11-01","proved":"analytics data access is 1 month on Free and 13 months on the paid plans","capture":"sha256:82c75412268d7295316d15b400655094b5154ac74c53447f1ff3baa1e5dd37dd","quote":"| Analytics Data Access | 1 month | 13 months | 13 months | 13 months |"},{"url":"https://www.hotjar.com/pricing/","date":"2026-11-01","proved":"the APIs are not included on Free","capture":"sha256:82c75412268d7295316d15b400655094b5154ac74c53447f1ff3baa1e5dd37dd","quote":"| APIs | Not included | Not included | Included | Included |"},{"url":"https://www.hotjar.com/pricing/","date":"2026-11-01","proved":"alerts are not included on Free","capture":"sha256:82c75412268d7295316d15b400655094b5154ac74c53447f1ff3baa1e5dd37dd","quote":"| Alerts | Not included | Not included | Included | Included |"},{"url":"https://www.hotjar.com/pricing/","date":"2026-11-01","proved":"Free captures 5% of sessions as replays up to 10k a month","capture":"sha256:82c75412268d7295316d15b400655094b5154ac74c53447f1ff3baa1e5dd37dd","quote":"| Monthly session replay capture | 5% sessions captured (max. 10k) | 15% sessions captured (min. 20k) | Up to 100% sessions captured | Up to 100% sessions captured |"},{"url":"https://www.hotjar.com/pricing/","date":"2026-11-01","proved":"session replay access is 1 month on Free","capture":"sha256:82c75412268d7295316d15b400655094b5154ac74c53447f1ff3baa1e5dd37dd","quote":"| Session Replay Access | 1 month | 2 months | 2 months, up to 24 | 3 months, up to 24 |"},{"url":"https://www.hotjar.com/pricing/","date":"2026-11-01","proved":"the MCP connection on Free is up to 300 tool calls a month","capture":"sha256:82c75412268d7295316d15b400655094b5154ac74c53447f1ff3baa1e5dd37dd","quote":"| MCP | Up to 300 tool calls/month | Up to 36k tool calls/year | Up to 72k tool calls/year | Up to 108k tool calls/year |"},{"url":"https://app.contentsquare.com/signup","date":"2026-11-01","proved":"the sign-up page offers an email address or Google sign-in and lists countries","capture":"sha256:13f2dd9ad75ade9984fb93fa793419ff5d6c6bf6b54505363910b64b29286815","quote":"Create your account\nEmail\nContinue with email\nOR\nContinue with Google"}],"verdict":"qualifies-with-caveat","verified_at":"2026-11-01T18:13:30.918Z"},"claims":[{"path":"$.free_tier","kind":"has-free-tier","num":1.0,"unit":null,"per":null,"currency":null,"usd":null,"fx_date":null,"parse":"ok"},{"path":"$.free_tier.stated","kind":"free-quota","num":null,"unit":null,"per":null,"currency":null,"usd":null,"fx_date":null,"parse":"unparsed"},{"path":"$.limits[0].value","kind":"limit:volume-quota","num":null,"unit":null,"per":null,"currency":null,"usd":null,"fx_date":null,"parse":"unparsed"},{"path":"$.limits[1].value","kind":"limit:volume-quota","num":null,"unit":null,"per":null,"currency":null,"usd":null,"fx_date":null,"parse":"unparsed"},{"path":"$.limits[2].value","kind":"limit:retention-clamped","num":null,"unit":null,"per":null,"currency":null,"usd":null,"fx_date":null,"parse":"unparsed"}],"unknown":[["$.interface","interface-unknown"]],"history":[],"drift":[]}]}