{"eid":"bugfender","name":"Bugfender","domain":"bugfender.com","resolved_by":"domain","topics":["dev-services"],"n_records":1,"best_vorder":1,"review":null,"aliases":["Bugfender","bugfender.com"],"records":[{"rid":"dev-services/bugfender","card":{"rid":"dev-services/bugfender","eid":"bugfender","topic":"dev-services","slug":"bugfender","provider":"Bugfender","url":"https://bugfender.com/pricing/","domain":"bugfender.com","category":"remote logging for mobile and web apps (hosted)","tier":"Free","verdict":"qualifies-with-caveat","vorder":1,"grp":"usable","self_hosted":0,"confidence":"documented","binding":"retention-clamped","identity_kind":"email","identity_basis":"stated","needs_card":0,"needs_phone":null,"needs_id":0,"needs_institution":0,"country":null,"crypto":null,"interfaces":null,"egress_metered":0,"per_object_bytes":null,"retention_days":1,"verified_at":"2026-11-01T18:13:30.918Z","verified_basis":"live","checked_on":"2026-11-01","stale_on":"2026-12-02","n_evidence":10,"usd_month":null,"usd_per_tb_month":null,"summary":"Free plan: 100K logs daily, 2,000 customer devices, unlimited user accounts and apps, 24 hours of retention, remote logging and native SDKs for mobile and we...","duplicate_of":null,"n_unknown":1,"free_unit":"mixed"},"record":{"topic":"dev-services","slug":"bugfender","provider":"Bugfender","url":"https://bugfender.com/pricing/","category":"remote logging for mobile and web apps (hosted)","tier":"Free","free_tier":{"stated":"Free plan: 100K logs daily, 2,000 customer devices, unlimited user accounts and apps, 24 hours of retention, remote logging and native SDKs for mobile and web; no crash reporting, no API access and no webhooks","unit":"mixed","metered_on":"request-count","source_url":"https://bugfender.com/pricing/","read_on":"2026-11-01","notes":"The allowance mixes a daily count of logs with a count of customer devices, so no single unit of the vocabulary fits. The Team plan keeps logs 7 days and adds crash reporting; the Pro plan keeps them 30 days and adds API access, webhooks and log archiving to an S3 bucket."},"per_object_cap":{"stated":"unverified: no per-log-line size is stated on the pages read","bytes":null},"retention":{"stated":"24 hours on Free, against 7 days on Team and 30 days on Pro","days":1,"source_url":"https://bugfender.com/pricing/"},"egress":{"terms":"logs are read in the dashboard; API access, webhooks and log archiving to an S3 bucket are not part of Free","metered":false,"free_allowance":null,"price_per_tb":null,"source_url":"https://bugfender.com/pricing/"},"interface":["unknown"],"interface_detail":"Logs are sent by native SDKs for mobile and web and read in the dashboard; the pricing table lists API access from the Pro plan, so the Free plan has no API, and the interface vocabulary has no term for an SDK-only service.","tooling":"native SDKs for mobile and web, and the web dashboard","chaining":"Remote logs from the devices of a free-hosted mobile or web app for 24 hours, up to 100K log lines a day, without a self-run log pipeline.","limits":[{"kind":"volume-quota","value":"100K logs daily and 2,000 customer devices on Free","source":"https://bugfender.com/pricing/"},{"kind":"retention-clamped","value":"24 hours of retention on Free","source":"https://bugfender.com/pricing/"}],"limits_note":"Free has no crash reporting, no API access, no webhooks and no log archiving to S3.","binding":"retention-clamped","binding_note":"Logs disappear after 24 hours, so the free tier is a one-day debugging window whatever the volume.","identity_cost":{"kind":"email","detail":"The sign-up page states no credit card is needed and asks for a name, an email address and a password, or GitHub sign-in. Whether a later step asks for a phone number is unverified: behind a sign-up.","country":null},"reliability_note":"logs older than 24 hours are deleted on the Free plan","confidence":"documented","confidence_note":"Plan limits are quoted from the first-party pricing page and the sign-up fields from the sign-up page. No account was opened, so any later sign-up step is unverified: behind a sign-up.","evidence":[{"url":"https://bugfender.com/pricing/","date":"2026-11-01","proved":"Free has 2,000 customer devices against unlimited on the paid plans","capture":"sha256:e95b745f728ed007e82768c8759d2744c2cd6336b15f68ab9285b3f589828905","quote":"| Customer devices | 2,000 | Unlimited | Unlimited | Unlimited |"},{"url":"https://bugfender.com/pricing/","date":"2026-11-01","proved":"Free allows 100K logs daily","capture":"sha256:e95b745f728ed007e82768c8759d2744c2cd6336b15f68ab9285b3f589828905","quote":"| Logs | 100K daily | From 10M / month | From 10M / month | From 10M / month |"},{"url":"https://bugfender.com/pricing/","date":"2026-11-01","proved":"retention is 24 hours on Free, 7 days on Team and 30 days on Pro","capture":"sha256:e95b745f728ed007e82768c8759d2744c2cd6336b15f68ab9285b3f589828905","quote":"| Retention | 24 hours | 7 days | 30 days | Custom |"},{"url":"https://bugfender.com/pricing/","date":"2026-11-01","proved":"Free has unlimited user accounts","capture":"sha256:e95b745f728ed007e82768c8759d2744c2cd6336b15f68ab9285b3f589828905","quote":"| User accounts | Unlimited | Unlimited | Unlimited | Unlimited |"},{"url":"https://bugfender.com/pricing/","date":"2026-11-01","proved":"Free has unlimited apps","capture":"sha256:e95b745f728ed007e82768c8759d2744c2cd6336b15f68ab9285b3f589828905","quote":"| Apps | Unlimited | Unlimited | Unlimited | Unlimited |"},{"url":"https://bugfender.com/pricing/","date":"2026-11-01","proved":"Free has remote logging and no crash reporting, which starts on the Team plan","capture":"sha256:e95b745f728ed007e82768c8759d2744c2cd6336b15f68ab9285b3f589828905","quote":"| Remote logging | ✓ | ✓ | ✓ | ✓ |\n| Crash reporting |  | ✓ | ✓ | ✓ |"},{"url":"https://bugfender.com/pricing/","date":"2026-11-01","proved":"Free has a native SDK for mobile and web","capture":"sha256:e95b745f728ed007e82768c8759d2744c2cd6336b15f68ab9285b3f589828905","quote":"| Native SDK for mobile and web | ✓ | ✓ | ✓ | ✓ |"},{"url":"https://bugfender.com/pricing/","date":"2026-11-01","proved":"API access, webhooks and log archiving to S3 start on the Pro plan","capture":"sha256:e95b745f728ed007e82768c8759d2744c2cd6336b15f68ab9285b3f589828905","quote":"| Log archiving to S3 bucket |  |  | ✓ | ✓ |\n| API access |  |  | ✓ | ✓ |\n| Webhooks |  |  | ✓ | ✓ |"},{"url":"https://dashboard.bugfender.com/signup?plan=free","date":"2026-11-01","proved":"the free sign-up states no credit card is needed","capture":"sha256:a3259383c20063f0e67bc61f8e72c78674aba56316975dcaa75e7f37835ab225","quote":"Create your free Bugfender account in seconds. No credit card needed."},{"url":"https://dashboard.bugfender.com/signup?plan=free","date":"2026-11-01","proved":"the sign-up form asks for a name, an email and a password, with GitHub sign-in","capture":"sha256:a3259383c20063f0e67bc61f8e72c78674aba56316975dcaa75e7f37835ab225","quote":"Name\nEmail\nPassword\nshow\nOR SIGN UP WITH\ngithub GitHub"}],"verdict":"qualifies-with-caveat","verified_at":"2026-11-01T18:13:30.918Z"},"claims":[{"path":"$.free_tier","kind":"has-free-tier","num":1.0,"unit":null,"per":null,"currency":null,"usd":null,"fx_date":null,"parse":"ok"},{"path":"$.free_tier.stated","kind":"free-quota","num":24.0,"unit":"hours","per":null,"currency":null,"usd":null,"fx_date":null,"parse":"ok"},{"path":"$.limits[0].value","kind":"limit:volume-quota","num":null,"unit":null,"per":null,"currency":null,"usd":null,"fx_date":null,"parse":"unparsed"},{"path":"$.limits[1].value","kind":"limit:retention-clamped","num":24.0,"unit":"hours","per":null,"currency":null,"usd":null,"fx_date":null,"parse":"ok"}],"unknown":[["$.interface","interface-unknown"]],"history":[],"drift":[]}]}